Document version: v2026.08.28. If there is any inconsistency between the English and Chinese versions of our legal documents, the English version prevails.
Read together with the Master Terms of Service.
1. Eligibility
Brand account holders must be at least 18 and authorised to contract for the business. Registered companies, sole proprietors, freelancers, and agencies may participate where acting for business purposes.
2. Platform fee
0% brand platform fee on campaign funding today. KoLink may introduce campaign, processing, subscription, or other fees in future with prior disclosure before the charge applies.
3. Platform Credit
- Brands fund campaigns using Platform Credit / Campaign Credit.
- Platform Credit is non-transferable, non-interest-bearing, usable only for eligible KoLink services, and cannot be withdrawn as cash.
- Ledger categories include Available, Committed, Spent, Released, and Adjustments/Chargebacks.
- Unused committed amounts may return to Available Credit after campaign completion — this is not a cash refund.
4. Refunds and cancellation
Campaign funding and top-ups are generally non-refundable, subject to mandatory law and approved exceptions. Brands cannot unilaterally cancel a live campaign; contact KoLink for administration. KoLink decides cancellation handling in its reasonable discretion.
5. Review window
Brands have 48 hours to approve or reject submissions. Unreviewed submissions may be auto-approved after the deadline.
6. Campaign terms locking
CPM, budget, tracking period, campaign type, and requirements should be locked when creators rely on them. Changes should not disadvantage creators who already joined except for fraud, error, or legal compliance.
7. Brand materials
Brands warrant they have rights to logos, product images, briefs, music, scripts, and other supplied materials and are responsible for infringement caused by materials they supply.
8. Chargebacks
KoLink may freeze accounts, suspend campaigns, recover amounts, and offset available Platform Credit where chargebacks or fraud occur.